Terms of Service

These Terms of Service (“Terms”) govern your use of the services provided by Aero Compliance Services (“we”, “our”, or “us”). By engaging our services or using our website, you agree to be bound by these Terms.

Services

Aero Compliance Services provides aviation regulatory compliance consulting, including but not limited to:

EASA and UK CAA certification support (DOA, POA, MOA, CAMO)
Regulatory gap analysis and health checks
Compliance documentation development
Authority liaison and audit support
Part-IS information security compliance
Training and advisory services

The specific scope of services will be defined in a separate Statement of Work or Service Agreement.

Engagement Process

Our engagement process typically involves:

Initial consultation to understand your requirements
Proposal with fixed-price quotation and timeline
Signed agreement and initial payment
Project execution according to agreed milestones
Final delivery and authority submission support

All proposals are valid for 30 days from the date of issue unless otherwise stated.

Fees and Payment

Our fee structure:

Fees are as specified in the proposal or service agreement
Payment terms: 50% upon engagement, 50% upon completion unless otherwise agreed
As a small business under § 19 UStG, ACS does not charge VAT.
Expenses (travel, accommodation) are charged at cost with prior approval
Late payments may incur interest at 2% per month

For retainer engagements, fees are payable monthly in advance.

Intellectual Property

Intellectual property rights:

Pre-existing materials: Each party retains rights to their pre-existing IP
Deliverables: Upon full payment, the Client receives a license to use deliverables for their internal business purposes
Templates and methodologies: We retain rights to our proprietary frameworks, templates, and methodologies
Third-party materials: Use is subject to applicable third-party licenses

Confidentiality

Both parties agree to:

Maintain confidentiality of all proprietary information
Use confidential information solely for the purpose of the engagement
Not disclose confidential information to third parties without written consent
Protect confidential information with the same care as their own
Return or destroy confidential information upon request or termination

This obligation survives termination of the agreement for a period of 5 years.

Limitation of Liability

Our liability is limited as follows:

We are not liable for any indirect, consequential, or punitive damages
Our total liability shall not exceed the fees paid for the specific engagement
We are not responsible for authority decisions or certification outcomes
We do not guarantee specific approval timelines as these depend on authority schedules
The Client remains responsible for their regulatory compliance obligations

We maintain professional indemnity insurance appropriate to our industry.

Termination

Either party may terminate the engagement:

For convenience: With 30 days’ written notice
For cause: Immediately upon material breach not cured within 14 days
For insolvency: Upon bankruptcy, receivership, or similar event

Upon termination:

The Client pays for all work completed up to the termination date
We deliver all completed deliverables upon payment
Confidentiality obligations continue as specified

Governing Law

These Terms are governed by and construed in accordance with the laws of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts of Augsburg, Germany.

For clients based in the EU, mandatory provisions of EU consumer protection law shall not be affected.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website with a revised “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact

For questions about these Terms, please contact us:

Aero Compliance Services
Email: furqan@aerocomplianceservices.com
Phone: +49 176 238 55733
Address: Bobinger Str. 93, 86199 Augsburg, Germany